FlipAlbum Store

FlipAlbum Store

Thank you for shopping with E-Book Systems. We appreciate your business and want to make your buying experience as easy as possible. The entire process is quick and simple to follow. We use encryption to protect the security of your credit information.

We accept credit cards, debit cards, money orders and bank drafts. Money Orders/Bank Drafts must be drawn on a U.S. bank in U.S. dollars and made payable to 'E-BOOK SYSTEMS'. For international Money Orders/Bank Drafts, please include an additional charge of US$40 for the clearing fee. Please note that we do not accept any personal checks.

The credit and debit cards we accept are:

The fastest way to get your products is by "Secured Online" order which can be selected after Checkout. You can start downloading your "Download" product immediately after an order. You will usually receive your box product within 3 to 4 business days* for US domestic orders or 7 to 10 business days for International orders. So order today!

If you are a business or corporate customer residing in the EU and you have a valid EU VAT file number, please use the mail, fax and email order options to exclude paying additional VAT taxes for your orders.

Step-by-Step Instructions
Following are the instructions for making online purchases with E-Book Systems, organized by the pages that you'll encounter during the buying process. If you have any questions or problems, please don't hesitate to contact us at support@ebooksys.com

Step 1: Selecting Your Products
1. Browse the website and select the product that you wish to order by clicking on the button .
This will automatically add the product to your shopping cart. At the top of the page, the message "1 item(s) in your shopping cart" will be displayed together with the buttons: and .

2. When you have finished selecting all the products that you wished to purchase, click on the button at the top of the page. This will bring you to a screen showing all the products your have selected and the total cost of the products you have selected. If you have missed out anything, please feel free to click on <<continue shopping>> link to add more products.

3. To change a purchase quantity, highlight the number in the quantity field and select the number of products you wish to buy. Then click on the button.

4. To delete an item, tick the Remove checkbox next to the item and click on the button.

5. Click on the button when you're done shopping and ready to pay for your purchase.

Step 2: Enter Your Order Details
1. Choose your preferred payment method and login in to FlipAlbum.Com with your username and password. For new users, simply sign up for a new account by clicking on the Register button.

2. Enter and verify all your account information: login username, password, email, name and address.
Note: Your address should match the address where your credit card statements are sent.

3. Once completed, click on Submit Registration button to proceed with the order processing. Your account details will be automatically displayed on the Credit Card details entry page.

4. Enter your credit card information exactly as it appears on the card, and the expiration date.

5. Click on the "Continue" button and your order details will be displayed for final confirmation.

Step 3: Confirm Order
1. Review your order details.

2. Click on the "Confirm Order" button to proceed.

Your Receipt Page
1. Print your receipt.
You'll also receive an e-mail with the same information confirming your order.

2. For Downloads:
Click on the "Download Now!" buttons located next to each product.
If you did not manage to download your software immediately, you can logon to E-Book Systems Customer Service web page (details are given in your confirmation email) to continue downloading. If you exceeded the number of times of downloading allowed, you will need to contact us at support@ebooksys.com

Product Registration Page
1. If you download a product, it is automatically registered.

2. If you purchase a box product, you need to register your product when you receive it.

3. Registering your E-Book Systems products gives you access to expert technical support, free newsletter, picture dispatch, new product announcements, special offers, and early notification of product updates.

Product Return Policy
We have a 30 day return policy for purchases made directly with us. Please note that a 20% restocking fee will apply for hardware product returns. For box returns, all shipping costs will be borne by the customer. To return your purchase, please send an email with your Order Number and Product ID to support@ebooksys.com, and we will follow-up from there. For purchases made through the various retailers, the return policy of the respective retailer from which the purchase was made will apply.

Note
Please note that references to buying or purchasing mean the purchasing of software licenses. E-Book Systems licenses its software products. It does not sell ownership of these products.

For bulk orders, please e-mail sales@ebooksys.com for discount enquiries.

With the purchase of any of the above products, you are entitled to:
• Upgrades at discounted prices
• 1 year technical support via e-mail
• Free informative newsletters on digital photography

* Note 1: Please note that we DO NOT ship to PO boxes, APO and AFP addresses.

Note 2: The software in all boxes is in the CD-ROM format and requires only a CD-ROM drive for installation.

Note 3: Additional Shipping and Handling charges apply for box orders.